Your access terms and wallet records
Our Legal notice explains who may access the account area, which account details must remain accurate and how we apply local-law wording. Where local law permits, you can open an account after completing the requested phone verification and account checks. We record transaction references connected with
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DANA, OVO, GoPay, QRIS, virtual account and bank transfer activity so a payment question can be matched to the correct account. BCA, BRI, Mandiri and BNI references may appear in a transfer record when you use those bank rails. The notice also sets out how we
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handle policy updates, restricted access and requests about stored account data. If a rule affects your access, we use the account contact route rather than leaving you to guess what changed.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.